Official support notice: Warm Hands (HN Care) — WarmHands portal for TRICARE caregiver coordination after an authorization or referral in Korea. This is not an emergency service. Dial your local emergency number or military clinic line for urgent medical emergencies.

Beneficiary resources

Caregiver coordination in Korea

Warm Hands, operated by HN Care, helps TRICARE beneficiaries with TRICARE caregiver coordination after an authorization or referral in Korea. Find partner hospitals and request caregiver coordination in Korea. No account required to get started.

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Get TRICARE Authorization First

TRICARE authorization may be required before caregiver services can be arranged. Check the required steps for your plan and admission type before submitting your request.

Warm Hands does not issue TRICARE authorization. Authorization and coverage decisions are handled by TRICARE and International SOS.

Caregiver matching support

We help coordinate caregiver assistance for visits and stays.

Partner hospital guidance

Recommendations use our partner network and the details you share.

Staff-reviewed requests

Every submission is reviewed before matching proceeds.

Our Healthcare Network

TRICARE
International SOS
iCare
Samsung Medical Center
Severance Hospital
Asan Medical Center
Seoul National University Bundang Hospital
CHA University Bundang Medical Center
Daegu Fatima Hospital
Daegu Catholic University Medical Center
Pyeongtaek St. Mary's Hospital
National Rehabilitation Center